Effective Date: 6/4/2025
Last Updated: 6/4/2025
Welcome to The Clean Team Experts (“we,” “our,” or “us”). We are committed to protecting your privacy and ensuring transparency about how your information is used. This Privacy Policy describes how we collect, use, and protect your information when you visit https://thecleanteamexperts.com (the “Site”).
1. Information We Collect
We may collect the following information when you interact with our website:
a. Personal Information
- Name
- Email address
- Phone number
- Address (if submitted through a form)
- Any other information you choose to provide
b. Automatically Collected Information
When you visit our Site, we may collect certain information automatically, including:
- IP address
- Browser type
- Device type
- Pages visited
- Time spent on the Site
This information helps us improve user experience and website performance.
2. How We Use Your Information
We use the information we collect to:
- Respond to your inquiries or service requests
- Provide and manage our cleaning services
- Schedule appointments and follow up
- Send marketing communications, including SMS/text messages, with your consent
- Improve our Site, services, and customer experience
- Comply with legal obligations
3. Text Messaging and Explicit Consent
By submitting your phone number through our forms or contacting us directly, you consent to receive text messages (SMS) from The Clean Team Experts for the purposes of:
- Scheduling and appointment confirmations
- Service reminders
- Customer support
- Promotional offers (optional, with consent)
Consent to receive marketing messages is not a condition of purchase. Message and data rates may apply. You can opt out at any time by replying “STOP” to any message you receive or by contacting us directly.
4. How We Share Your Information
We do not sell your personal information. We may share your data with:
- Service providers (e.g., CRM, scheduling, or marketing platforms) who assist us in operating our business
- Law enforcement or regulatory agencies if required by law
- Contractors or employees directly involved in providing service
All third parties are required to maintain the confidentiality of your data.
5. Your Rights and Choices
You have the right to:
- Access, update, or delete your personal information
- Opt out of receiving marketing emails or text messages
- Withdraw consent at any time
6. Data Security
We implement reasonable security measures to protect your information, including HTTPS encryption and secure third-party platforms. However, no method of transmission over the Internet is 100% secure.
7. Cookies and Tracking Technologies
Our website may use cookies or similar technologies to enhance your browsing experience. You can disable cookies in your browser settings.
8. Third-Party Links
Our Site may contain links to external websites. We are not responsible for the content or privacy practices of those websites.
9. Children’s Privacy
Our services are not intended for individuals under the age of 13. We do not knowingly collect data from children.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.
11. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us at:
The Clean Team Experts
📞 561-867-4128
📧 info@thecleanteamexperts.com
